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Shipping Information

AUSTRALIA

Apparel orders = Free shipping for a limited time.
At other times shipping will be flat rate AU$10 anywhere in Australia.

Australian orders are sent through Australia Post & dispatched within 48 hours on business days. A delivery time of 1-3 business days is expected for Australian orders. Tracking details will be automatically provided via email when your items are dispatched, however please allow up to 24 hours for your tracking number to register in the system before tracking. 

INTERNATIONAL 

Apparel Orders = Flat rate of AU$25 worldwide

All international apparel orders are sent with Australia Post, however due to Covid19 there may be some delays or changes to international shipping dependent on the current situation at the time of order. 

International orders are dispatched within 48 hours on business days. A delivery time of 4-14 business days is expected for international orders via Australia Post. Tracking details will be automatically provided via email when your items are dispatched however please allow up to 24 hours for your tracking number to register.

INTERNATIONAL CUSTOMS & DUTY CHARGES
Orders outside of Australia may be subject to local import charges. Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country. Vampirate cannot be held responsible for any additional charges as Customs & Duty charges are controlled by the local government at the destination of import. Before shopping online we ask for you to be aware of any additional importation fees your local customs office may charge before placing your order. We cannot class your international orders as 'gifts' to bypass or reduce any custom fees.

WHAT IF MY ORDER IS RETURNED TO SENDER?

Orders that are Returned To Sender by no fault of us will be issued a refund of the purchase price minus the shipping fee. This includes all unsuccessful deliveries due to incorrect address, failure to collect parcel from LPO or the shipping address left unattended.